Return Policy

 Thank you for your purchase! We hope you're happy with the experience. However, if you're not completely satisfied, you can return it and have a full refund. 

(We don't make exchanges of one product for another, jut refunds).  

Please see below for more information on our return policy. 

Returns

Please send us an email explaining why you want to return it, attaching photographs in order to validate its conditions. 

All returns must be informed by email (info@slimcoquette.store) within fifteen (15) days before the delivery date. At the time of our formal reply, the item(s) must be new and in an unused condition, with all original tags and labels attached. 

 In Slim Coquette's we're conscious of the environmental footprint, so in order to avoid unnecessary costs and pollution by travels, we only ask for you to return the product only if it's absolutely necessary.

Return Process (if applicable)

To return an item, please email customer service to info@slimcoquette.store and return the item in its original package to: 

SALTYLAVENDER, LDA 

Att: refunds

Rua Garcia Domingues

nr 25, lote 14, 3º B

8100-231 Loulé, Portugal

Please note that you'll be responsible for all return shipping charges, and we strongly recommend you use a trackable method to mail your return. 

 Refunds

After we receive your email and inspecting the condition of your item, we'll process your request. Please allow fifteen (15) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.